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Resolved

my device required a cellular sending device (a cell phone). the first i received didn't work at all. the second, an archaic AT&T device, was stolen off my belt. was told i had to report it stolen to PD or i'd be liable for cost of $299, and to call back after i filed...
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3.2
I liked
  • Most of the customer care operators
  • Post-paid return mailers
I didn't like
  • Numerous defective devices
  • Overpriced cellular units if lost
  • Some operators very rude
#1103661
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Our phone line had a problem and thus no phone service on the line used for monitoring Lifewatch. The monitor system base called out "check the phone line" a few times. No person was there to speak with with over the monitoring equipment. It was just a mechanical...
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1.0
I didn't like
  • Cannot reach a person in customer service
#1086456
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My mother ordered the Life Watch medallion GPS while she was visiting me out of state. We were told they would expedite the order to Georgia so we could help her understand how it all worked. When they called the next day to confirm order we were told they were so back...
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1.0
I didn't like
  • Customer service
#1080078
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LifeWatch USA - DO NOT WASTE YOUR MONEY OR WORK FOR THIS COMPANY

LifeWatch USA
#1122744
1.0
Details
Everything is defective and the company does nothing to change it. If you wear this device you will lose your mind. If you work there you will get exhausted from high call volumes due to shortage of staff.
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LifeWatch USA - Not water resistant
1/1

LifeWatch USA - Not water resistant

LifeWatch USA
#1043716
1.4
Details
Went swimming and it does not work anymore trying to return it or replace it and they want to charge me 150
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Short Review on October 04, 2016

LifeWatch USA
#930716
1.0
Details
We have only been recieving bills for service we never asked for. Am unable to contact any one on any of the number on the internet. Or on my bill. Its a shameless scsm on the elderly. Hope you arrested.
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Location
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Value for money
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Life Watch Review

LifeWatch USA
#699912
1.0
Details
Moniter only workef for 10 days. Pit in new batterie 3 doesnt work. Had life watch for 4 months still no replacement or paymonths could use this machine. Had to crawl to phone tp call 911. Wouldnt buy this for anyone. Coustomer service terrible this happened july,augest,&september
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LifeWatch USA - Bad product,  burned my skin!
I have now had 4 different monitors due to issues with each one in order to attempt to get my 30 day heart monitor complete to rule out cardiac issues associated to migraines. Each monitor had an issue the first of which only lasted 24 hours. Each issue meant a hour on...
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1.0
#1050039
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Providers never got the results...when I asked if they could send them again, they sent me an authorization form to fill out...complete with somebody else's name and account number. They are rude and ***. Receptionist or whatever her role is was incompetent. Sending...
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1.0
I didn't like
  • Violation of hippa and no results
#1026447
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Our doctor ordered a heart monitor through this company to be worn for a month to monitor a possible heart condition. We had nothing but problems from start to finish with this company. We provided all the information required before we even received this heart monitor...
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Anonymous
RICHARD CLIFF

SEND THE BILL TO ME DON'T SEND THE BILL TO MY WIFE

1.0
I didn't like
  • Poor customer service
  • Taking advantage
#997678
Reply to reviews
I had a dozen calls from this service wanting to help me start my ekg/ Lifewatch product 2 weeks aftr I had been already fitted with it in Hospital. I called them back 4 times telling them it was already mailed back and to STOP calling me. THEN I got a letter saying...
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2.6
I liked
  • Tramatic
I didn't like
  • Unprofessional staff
#959714
Reply to reviews
Do not use this service. It says on the box, "personal Caring Service Since 1980" What a lie. I had it sent overnight for $40 extra. I ordered it on a Thursday, arriving on Friday. On Friday the salesman called and said my card didn’t go through. It took him 24 hours...
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Anonymous
Anonymous

I'm wearing one now and just realized that with insurance, this will cost be around $1650.00. They should have mentioned this before prescribing it. Tried to return it after 2...

2.0
I liked
  • Tramatic
#905026
Reply to reviews
I have never received the system I paid for nor did I get my money back, I ordered it on 3/24/16. They had the nerve to send me an over due bill for $ 89.82 for something I never received or used. They have yet to return my phone calls for the past two months, I am...
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1.0
#864138
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Got Lifewatch monitor from Cardiologist. It uses 4 leads that constantly loose contact and set off an alarm that u must deal with. Also had to call and reboot twice during 3 week period cuz ti quit working. I called when I got set up and was told that I would NOT...
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1.5
#863839
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